The number of hours required in the identification and Investigation phases will be determined by the number and type of issues we are addressing. We will provide you with a fixed fee quote for each of these steps in our Scope of Work Agreement. We generally can expect to have a lot more interaction and working sessions during these initial phases.
The implementation phase is more predictable. We will conduct weekly meetings for up to 60 minutes, to review progress towards our milestones, identify new issues that may arise during the process. Our meetings will be scheduled for the same time block each week. Clients are expected to make our meeting when scheduled. Cancelled meetings will not be rescheduled.